FAQ

What products are offered?

Our store offers cosmetics, beauty products, facial rollers, gua sha tools, and related skin-care accessories. Product pages describe included items, options, directions, materials, ingredients, specifications, and warnings when applicable.

How do I place an order?

Select an available option, add it to the cart, review quantities and shipping details, and complete payment at checkout. An order confirmation is sent to the email provided.

Can an order be changed?

How are shipping and tracking handled?

Processing normally takes 1–2 business days and estimated transit is 2–4 business days after dispatch. Tracking is provided when available.

What if there is a product problem?

For damage, defect, an incorrect item, or a material mismatch, contact us within 30 days with the order number and evidence. Do not return anything without authorization.